Welcome to My Blog!


Hello, I am Will Chaillou owner of Business Machines Service * Sales * Supplies. I've been servicing and selling copiers, fax machines, and printers in Harford, Cecil, & Baltimore Counties since 1983.  I opened Business Machines in 1995, back then it was me (working out 

of my basement), my 1988 Chevy van, and my tool kit. We have grown into Harford County's largest and most trusted Office Equipment Company. Some people say they live and breath this stuff, but I know copiers from the inside out. I know what they can do and not do, that is how I sell copiers as a tech looking out for your best interest. 


We are a re-seller of Canon, Kyocera, Okidata, Ricoh, and Toshiba 

                                      Copiers, Faxes and Printers.


Our Technicians are on the road servicing from 8:30 AM to 5 PM,

Monday thru Friday, to take care of your repair needs.

Our First Blog Entry

January 15, 2019

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Our Second Blog Entry

February 14, 2019

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The change of Power,

What did they discuss?

January 17, 2019

Make your office Great again!

Call Will @410-838-1227

This is not a political statement,

I just thought it was funny.

Make your office Great Again!

January 15, 2019

Make your office Great again!

Call Will @410-838-1227

This is not a political statement,

I just thought it was funny.

Thanks Compass Home Group!

January 21, 2019

Thank you Compass Home Group! We just delivered 

a pair of Toshiba color copiers to their new Bel Air Office.

How long does it take to get a copier delivered?

January 24, 2019

Got a call Tuesday at 10:30 am from Cindy at Mason Dixon Community Services in Delta PA,she wanted me to come to her office after 3 pm to discuss purchasing a new copier.  I arrived at her office at 3:30, discussed the copier I thought would be a good fit for her.  Wednesday at 10 am we pulled up with their replacement copier. 

So I'm thinking 19.5 hours.

I know I just asked this but,

How long does it take to get a copier delivered?

January 24, 2019

For the ladies in picture from Restoration Tabernacle in Cecil it took about 17.5 hours. They are some happy ladies smiling ear to ear. You talk about nice people I have known Mary on left for years. Not only is she good people, every church is goes to a different we sell another copier. Thanks Mary!

So now, I'm thinking 17.5 hours.

RUDE is RUDE!

Feb 18, 2019

 Somethings are just RUDE like hanging on the phone when on a date, or talking on your cell while the movie is on. My #1 rude is having someone reply to an ad I ran in this case on Facebook, have them agree to a time and date for an interview and then not show. Not only do they not show, they don't call, or message back say they are not coming. I as a employer set my time apart for the interview so I can't really start anything else.

RUDE IS RUDE!!!!!! 

Ticker Tape Parade: APG MD

Feb 25, 2019


Jim and I worked on a Xerox 7845 color copier at Aberdeen Proving Grounds today that has needed service for a long time. After we finished Lisa (the lady next to the copier) announced that the copier was fixed as we were leaving and the employees stood up and applauded us as we walked out the door. I went out to give an estimate on December 12, 2018 and we just got approval to order the parts last week. So the copier was unusable for at lease two months and 18 days or more.


Heroes: conquering 

one copier repair at a time!

Does anyone remember your first day at work?

Feb 28, 2019

I was hired at Lehr Office Machines in 1983 and the first day I shown a room full of broken office equipment and the boss said lets see if you can fix any of these. (I had never worked on office equipment before, I did use a Cash Register before being in the retail business for 12 years prior but that did not help much). He left to go out on calls and there I was, that was on the job training at it's best or being thrown to the wolves I'm thinking the latter. In that room were typewriters, faxes, printers, copiers, cash registers, duplicators, calculators, and manual adding machines, talk about a crash coarse. But I learned a lot by myself in a room in Forest Hill.

The First Day at Work Got to Love It!

Business 101 !

Mar. 05, 2019


Business 101 Keeping the money !!!!!! 

        I can't print anything!                                            What is wrong with my Printer/Copier?

I can't print anything from my computer but everyone else can . 

As a rule printers do what they are told to do. They are not selective so if anyone in the office is able to print the printer/copier is not the problem. There are several thing I have seen over the years that will cause this problem.

1) Check to see if your computers network cable is plugged in. I have driven 35 miles just to plug in a network cable.

2) Check to make sure you have the proper printer selected. Many print drivers are last used drivers meaning they default to the last used printer.

3) Check the IP address in the print driver. Then check the IP address for the same print driver on another computer that is working, if different change yours.

4) You have downloaded something off the internet and it corrupted your print driver. In this case delete the print driver and go the manufactures website and down load the latest print driver.

Mar. 13 2019


If the above is more then you can do on your own Call Us 410-838-1227. 

 Got Your attention! 

 Every month we do a drawing for a $50 gift card to a restaurant. To enter all you need to do is write a Google, Facebook, Yelp, Bing review or like or share a post of Business Machines on Facebook. The next drawing is March 31st.

Go to BusinessMachines.com & click on Google Review, Twitter or Facebook. 

Mar. 14 2019


You have to review, like or share to win!! 

Thank Your Winters Run Golf Club!

 Winter's Run Golf Course was hit by a tornado last year in August it tore part of the roof off right over their copier. They just moved back in their newly remodeled office and we delivered a New Kyocera T/A 406ci copier. 


Mar. 20 2019

The ladies were real 

pleased with the new machine!